Website Maintenance That Goes Way Beyond Basic Hosting: How Sites by Sara’s WHAM Plan Differs From Most WordPress Web Hosts

Keeping a WordPress site fast, secure, and up-to-date isn’t a one-time task, it’s weekly, sometimes daily, work. While hosting providers like Bluehost include some “managed WordPress” conveniences, true website maintenance is broader: it blends proactive updates, performance tuning, security hardening, content help, and strategic support.

Below, we break down what our Web Hosting and Maintenance (WHAM) plans include, where hosting-level maintenance ends, and how to choose the right fit for your website and business.

Hosting vs. Maintenance: What’s the Difference?

💡Hosting keeps the lights on: servers, bandwidth, SSL, and base-level security. Many managed WordPress hosting plans may include automatic WordPress updates, free SSL, malware scanning (and removal on higher-tier plans), they will not repair a site that gets hacked or replace plugins that are no longer supported or no longer a good fit for your website needs..

Maintenance is what keeps your website healthy and evolving: controlled updates (with staging and rollbacks), ongoing performance work, plugin/theme compatibility checks, uptime monitoring, fix-it help when things break, analytics insights, and hands-on improvements that protect conversions and SEO. Even Bluehost’s own pricing guides describe maintenance as a separate line item covering updates, backups, scans, and testing, often requiring professional help for reliability.

What You Get With Sites by Sara’s Website Care

We manage your site like a product, not just a server. Typical inclusions (tailored to your plan):

Safe Updates

  • Major WordPress Updates

These include WordPress core version updates, plugin updates, and theme updates. Before performing a major update, we take a complete backup to prevent any data loss. This ensures that we have a most recent restore point in case anything goes wrong. Once the WordPress version is successfully updated, we carefully verify plugin compatibility with the new version. If compatibility is confirmed at 100%, we proceed with the updates. The same process applies to themes.

  • Regular WordPress Updates

These include regular plugin and theme updates. In this case, we first check whether the available updates are fully compatible with the site’s current WordPress version. If confirmed, we proceed with the plugin and theme updates accordingly.

  • Proactive Security & Uptime
    24/7 uptime monitoring, security hardening, login protection, least-privilege user management, and rapid vulnerability patching, well beyond baseline malware scans.
  • Daily Off-Site, Versioned Backups
    Encrypted off-site backups with verified restores. If something goes wrong, we can roll back in minutes.
  • Performance & Core Web Vitals
    Ongoing speed work (image optimization, script deferral, font loading, cache policy, database cleanup) to keep you competitive in search and improve conversions.
  • Content & Small Tasks
    Need to swap a hero, post a blog, update a staff bio, or fix a layout quirk? Your plan includes a bucket of monthly tasks so you’re not stuck filing tickets with a host.
  • Plugin & License Stewardship
    We vet plugins, remove abandoned ones, and manage premium licenses, preventing surprise breakage from expired tools.
  • Analytics, SEO & Accessibility Checks
    We keep an eye on GA4/Search Console, 404s, schema basics, and accessibility pitfalls that can quietly erode traffic and revenue.
  • Human Support from a Team That Knows Your Site
    No generic queue. We document your stack and business rules so fixes and changes are fast and context-aware.

Where Others Stop (and We Continue)

Some host’s managed WordPress tiers cover important hosting needs: updates, backups, WAF/DDoS protection, malware scanning (and removal on some plans), staging, and caching. Those are great foundations, but they don’t replace a hands-on maintenance partner who tests, tunes, and improves your specific site every month.

These hosting companies also list “website maintenance” as a distinct service with separate costs, especially when you need professional oversight, emergency fixes, or ongoing optimization. Those fees can add up fast! 

With our WHAM plan, you receive around-the-clock monitoring and protection from cyberattacks, as well as no-questions-asked restoration if your site becomes unstable for any reason.

Quick Comparison

OutcomeList into Revenue Generator 1List into Revenue Generator 2Workflows / AutomationsNotes
Reactivation SprintBook appointments from your dead leads
Conversion EngineDIY – New lead is worked, 80% contacted within 24 hours, boost appointment rate and conversion rate
Lifetime Value EngineDIY – Effective onboarding & customer mapping, strategic renewal campaigns, upsell triggers
RevOps & CRM ManagerDIY – Maintain ROI on your marketing dollars & lead list, CRM management
Partner IntegrationsAdditional RevOps implementation & tracking
KPI-backed Guarantee60s speed-to-lead, 80% contacted within 24 hours, boost appointment rate and conversion rate
Executive Pipeline DashboardWe work the first week with N+1
Weekly RevOps Standup
Standard SLAsnoneNext business day changes, 24h ticket response
Priority SLAsSame day changes, sub 4h ticket response
ExperimentsWeeklyMonthly

Bluehost (Managed WordPress)

  • Hosting infrastructure, SSL, CDN/caching
  • Auto WordPress updates (core), weekly backups
  • Malware scanning; removal on higher tiers
  • WAF/DDoS (plan-dependent), staging environments
  • 24/7 support; optional SiteLock security add-ons

Sites by Sara (Web Hosting & Maintenance Plan)

  • All of the above PLUS:
  • Update orchestration on staging with rollback and checkout/form testing
  • Daily off-site backups with restore verification
  • Uptime monitoring + security hardening beyond default host settings
  • Performance engineering for Core Web Vitals (LCP, INP, CLS)
  • Content edits & small tasks included monthly
  • Plugin Support review, license management, and vulnerability monitoring
  • Analytics/SEO hygiene and accessibility spot checks
  • A dedicated, accountable team that knows your site and business goals

Why This Matters for Your Business

  • Less Risk: Blind auto-updates can break revenue paths. Our staged releases reduce downtime and last-minute scrambles.
  • Better UX & SEO: Speed gains and clean technical SEO improve rankings and conversions, work that goes well beyond server settings.
  • Fewer Surprises: With documented processes and verified backups, emergencies are rare, and recoveries are fast.
  • Momentum: Small monthly improvements compound. Your site stays fresh, secure, and aligned with campaigns.

When Bluehost Is Enough, and When It Isn’t

  • Good fit for: Hobby sites, early-stage blogs, simple brochure sites where minor downtime or occasional glitches aren’t mission-critical. Their WonderSuite builder and managed features help beginners launch quickly.
  • You’ve outgrown it when:
    • You rely on leads, bookings, or ecommerce.
    • You run multiple premium plugins or custom code.
    • You need performance targets (Core Web Vitals) or regular content updates.
    • You want an accountable partner to test, fix, and improve, not just host.

Real-World Scenarios

  • WooCommerce store: We test updates against checkout, tax/shipping, subscriptions, and payment gateways on staging before go-live.
  • Service business: We track form submissions, tighten spam protections, and watch for 404/redirect issues that hurt local SEO.
  • Marketing site: We align page changes with campaigns, keep tracking clean, and ensure page speed wins stick release-after-release.

How to Choose

  1. List what you truly need monthly (updates, edits, speed work, SEO hygiene, reporting).
  2. Map risk areas (checkout, forms, lead routing, membership, LMS).
  3. Decide who’s accountable for testing and fixes when something breaks.

If you only need servers and basic guardrails, Bluehost or other shared web hosts will load your site, but if you want ownership of outcomes, speed, stability, leads, and revenue, our WHAM plan is built for that.

Ready to level up your maintenance?
Let’s review your current setup and recommend a right-sized care plan for Sites by Sara. We’ll audit updates, backups, security, performance, and analytics, then propose an action plan that offers measurable results. Don’t wait for something to break—protect your online presence today. Skipping website maintenance hurts your visibility and credibility. With Sites by Sara’s WHAM Plan, you get the care your business deserves—reach out today to get started

Sara Lambrinos
Sara Lambrinos
Sara Lambrinos is the visionary Founder and CEO of Sites by Sara, a web design and digital marketing agency based in SLC, Utah. Since 2007, Sites by Sara has become a premier full-service web agency serving clients nationwide. The SBS team is highly regarded for its responsiveness, technical expertise, and ability to deliver measurable results for clients. If you’re ready to take your web presence to the next level, book a free consultation and learn more about how Sites by Sara can manage your entire digital presence and free you up to run all of the other aspects of your business.
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